Policy Page

Please also read our Terms and Conditions of Use.

 Www.naturalfloralssg.com (hereinafter “we,” “our,” “us”) is committed to protecting your privacy and maintaining a quality online experience for our website viewers. This Privacy Policy explains how we collect, handle, store, and protect personal information about you as a visitor and/or user of our website; your rights in relation to your personal information; and how you can contact us and supervisory authorities in the event you have questions about how we handle your personal information. 

Privacy Policy Consent: 
Please read this Privacy Policy carefully and in its entirety before using www.naturalfloralssg.com. You, as a visitor and/or user of our website, agree to the following Privacy Policy, and your access and/or use of our website, products, and/or services constitutes your voluntary acceptance to be bound by its terms, whether you have read it or have had the opportunity to read it and have chosen not to. Your use of our website, and any information that you contribute or provide to us, is subject to this Privacy Policy. 

CAN-SPAM Act of 2003 
We have taken the necessary steps to ensure that we are in compliance with the Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act of 2003 and will not send misleading information.

Personal Information We Collect: 
The type of personal information we collect depends on how you are interacting with us. The personal information we may collect directly from you consists of the following: • Name and contact data, such as, first and last name, email address, postal address, phone number, and other similar contact data; • Payment information, such as, payment card number (credit or debit card), and the security code associated with your payment instrument, if you make a payment; and • Comments, feedback, questions and other information you provide to us. We automatically collect personal information when you: • Visit, interact with, or use our website; • Access, use, or download content from us; and • Open emails or click links in emails from us. We collect personal information from third party advertisers that use cookies on our website to provide online behavior advertising. See the Use of Cookies section below. 

How We Use the Information You Provide/Lawful Basis: 
We will not sell or trade your personal information and have not done so in the last 12 months. Use of Cookies “Cookies” are small text files that are placed on a computer or other device and used to identify the user or device and to collect information when you visit a website. We use absolutely necessary cookies, which allow you to move around our website and use its features. You can disable cookies through your web browser’s settings, but disabling this function may diminish your experience on our website as some features may not work as intended. “Do Not Track” (DNT) Signals Some browsers transmit Do Not Track (DNT) signals to websites. Due to the lack of a common interpretation of DNT signals throughout the industry, we do not currently alter, change, or respond to DNT requests or signals from these browsers.

How the Information is Shared and Stored: 
Depending on how you interact with us, we share information with our third-party service providers, agents and representatives, including, but not limited to, [1] eCommerce platform providers, payment processing providers, email service providers, IT service providers, security and software service providers, in order to process the information as necessary to complete a transaction, fulfill your request, or otherwise on our behalf based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures. We also will disclose your personal information if we have a good faith belief that such disclosure is necessary to: • meet any applicable law, regulation, legal process or other legal obligation; • detect, investigate and help prevent security, fraud or technical issues; and/or • protect the rights, property, or safety of www.naturalfloralssg.com, our users, employees or others. Our current third-party service providers include: GoDaddy.com, Showit.com, and FloDesk.com, Curate.co and Paypal.
Information Retention: 
We retain your personal information for as long as necessary to fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements, or until such time as you let us know you would like for us to delete it or unsubscribe from our marketing contacts. 

Information Protection and Security: 
Our website uses commercially acceptable security measures to prevent your personal information from being lost, used or accessed in an unauthorized way. We use a Secure Sockets Layer (SSL) certificate and never transmit your credit card information via email. If you receive an email from us that appears to be a request for personal information, do not respond because it may be a phishing scam designed to steal your personal information. We cannot guarantee that your personal information will always be secure. Should there be a data breach, we will notify you when we are legally required to do so. 

Your Rights to Control Your Information: 
You can unsubscribe from our e-newsletters or updates at any time through the unsubscribe links found in the communications you receive from us. In the last 12 months, we have collected the following categories of personal information: • Identifiers: Name, postal address, online identifier, Internet Protocol (IP) address, email address, account name. • Customer records information: Name, signature, address, telephone number, credit or debit card number, other financial information 

Commercial information: 
Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies: Internet or other electronic network activity information: Browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement • Geolocation data • Audio, electronic, visual, thermal, olfactory, or similar information • Professional or employment-related information • Education information • Inferences For more details about the personal information we collect, see the Personal Information We Collect section above. We use this personal information for business and commercial purposes as described in the How We Use the Information You Provide/Lawful Basis section above. We share this personal information with the third parties outlined in the How the Information is Shared and Stored section above. 

If you are covered by the GDPR, you have the following rights under European laws, and may have similar rights under the laws of other countries: • Right of access: to make a written request for access to and a copy of your personal information • Right to rectification: to have your inaccurate personal information corrected or removed • Right to erasure ('right to be forgotten'): to have your personal information erased • Right to restriction of processing: to limit the purposes that your personal information may be used for • Right to object: to object to the processing of your personal information in cases where our processing is based on direct marketing, processing for scientific/historical research and statistics, legitimate interest processing, and processing in regards to the performance of a public interest or official authority task • Right to data portability: to have your personal information transferred to you or a third party in machine-readable format • Right to withdraw consent: to withdraw your consent that we handle your personal information at any time. The withdrawal of your consent shall not affect the lawfulness of processing based on your consent before its withdrawal These rights are not absolute and they do not always apply in all cases. We will honor your rights under applicable data protection laws. 

Use and Transfer of Your Information Out of the European Economic Area (EEA): 
This website is operated in the United States and the third parties with whom we might share your personal information (as explained above) are also located in the United States or other countries located outside the European Economic Area. If you are located outside of the United States, please be aware that any information you provide will be transferred to the United States. By using this website, participating in any of its services and/or providing your information, you consent to this transfer. 

Filing a Complaint: 
If you are covered by the GDPR, and you are not content with how we manage your personal information, you may lodge a complaint with a supervisory authority in the European Union (or European Economic Area) state where you are a resident, work, or where the alleged infringement of data protection laws took place. 

Contact Us: 
If you would like to “opt out” or have any questions, comments, complaints, or suggestions in relation to data protection or this Privacy Policy, or any other concerns about the way in which we process information about you or you wish to delete or change your personal information in our records, please contact us by using this web form: contact here, calling this toll free telephone number:4848888747, or by email or postal mail: sarahbirdiegraham@gmail.com, Sarah L. Graham, 419 City Line Avenue, Phoenixville, PA 19460. Please be sure to specify which right you want to exercise and provide us with enough information to verify your identity. If we cannot verify your identity, we may not be able to fulfill your request. 

Changes to this Privacy Notice: 
This policy is effective as of April 2020. We may change, modify, or update this Privacy Policy at any time and will notify you of any such changes by email (if you have provided your email to us) and/or by a prominent notice displayed on our website and updating the effective date of our Privacy Policy. We recommend that you check the Privacy Policy when you visit our website to be sure that you are aware of our most current policy.